Situation & fix
My Website Was Hacked and Google Blacklisted It
Browsers show a red warning, search results say "this site may be hacked", or your host suspended the account. Repeated cleanups keep failing? The durable fix is a rebuild that carries nothing from the infected installation.
The first hour: contain, do not delete
Change your hosting, domain and admin passwords from a clean device. Take the site into maintenance mode if the host allows it. Do not mass-delete suspicious files yet: they tell us how the attacker got in, and clumsy deletion can break the evidence and the site simultaneously. Check Google Search Console’s Security Issues tab; it names what Google actually found, which shapes the fastest path to delisting.
Why the warning keeps coming back
Scanners remove what they recognise. Attackers plant what scanners do not recognise: an extra admin user with an innocent name, a modified core file, a cron job that re-downloads the payload nightly, database-stored redirects that activate only for Google’s crawler. That last trick is why “the site looks fine to me” and “Google says it is hacked” are both true at once. Cleanup that misses one persistence mechanism buys you a quiet week, then the flag returns.
The rebuild route
Our hacked site recovery abandons the infected installation entirely: content is rescued from rendered pages and verified sources, the site is rebuilt on a fresh stack with new credentials, hardened configuration and security headers (check any site’s with our headers checker), and then we file the Google security review. Because the malicious code is genuinely gone rather than patched over, reviews pass and the warning does not return.
Frequently asked questions
How long until the red warning disappears?
Rebuild 2-6 days, then Google's security review typically clears within a few days of submission. Two weeks end-to-end is a normal worst case; traffic recovery follows the flag removal quickly.
My host suspended the account and I cannot even log in. Can you start?
Yes. We rebuild from caches, archives and whatever export the host support can produce. Suspension is an obstacle for cleanup, not for rebuild.
Do I need ongoing security services afterwards?
The rebuild ships hardened: updates applied, file editing disabled, proper headers, least-privilege accounts. After that, monthly updates plus offsite backups (we include a checklist) prevent the vast majority of reinfections without a subscription service.
Other situations we fix
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